1. Subscription Refunds

• MerchVault does not provide refunds for Premium subscriptions as they are digital services.
• A 1-hour goodwill grace period is available if users contact support immediately after accidental payment.

2. Subscription Management

• Users can cancel their Premium subscription at any time through the account page.
• Subscriptions renew automatically each month unless canceled prior to the renewal date.

3. Cancellations

Once canceled, users retain Premium features until the end of the current billing cycle.